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Update on Skip Hop

Posted by Alina on Wednesday Mar 11, 2009 Under Baby Products

This is a brief update to my recent post about the Skip Hop changing pad.

The company replaced my damaged changing pad with a brand new one in about a week and paid for all shipping! Thanks Skip Hop! I’ll continue to buy and use their products knowing that the company has a commitment to quality and customer service.

Unlike some manufacturers who are difficult to reach, I was easily able to find all the contact information I needed, directly on the company’s website,  www.skiphop.com, (under “customer care”) This will take you to a page listing their phone number, fax, and email address, as well as frequently asked questions. There is also a PDF of the return/exchange form. This was a very positive experience.

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